Best Practices

By eliminating problems before they occur, best practices reduce the support burden.

Best Practices

Our best practices ensure the protection and growth of your business.

Our best practices ensure the protection and growth of your business.

Best Practices and technology alignment are completely baked into all of our managed services offerings and solve problems before they happen.

You may be familiar with best practices in a different form – a national fast food chain. Most food chains have written procedures – for both greeting customers and food preparation – resulting in consistent quality no matter where you live in the world. We did the same thing, but instead of delivering tasty food, we deliver a consistent technology environment for your organization to thrive.
Why is a consistent technology environment important?
A consistent technology environment is important to you because the result is reduced support needs. Reduced support needs for your staff as most technology problems are eliminated before they turn into downtime and lost revenue. Reduced support needs resulting in proactive maintenance on your networking, cloud and server environment to detect faults before they become big issues.

Partner with a technology and IT provider who manages your environment toward a goal of eliminating problems before they turn into downtime and lost revenue. Solution Builders is different because of our proven, scalable process. We don’t talk geeky-tech talk, rather our goal is to align your technology needs and resources as a trusted partner because of our proven approach we take with your business. We’ve been serving clients like you since 1995 and want to be your technology partner.

Over the past 25 years, we developed our IT best practices based on experience and what the system manufacturers recommend for the best end-user experience. As a result, you’ll enjoy a “technology noise free” environment resulting in improved productivity for your staff and you knowing your technology budget years in advance.


Best Practices Cover:

  • Regulatory Requirements: HIPAA, FINRA, FERC/NRC, CJIS, PCI, FFIEC and other industry security and operating standards
  • Line of Business Applications
  • Servers and Workstations
  • Office 365 and Microsoft 365
  • Support Procedures
  • Technology Consulting and Deployments

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Frequently Asked Questions

Learn more about our Best Practices.

Why are Best Practices and Technology Alignment important to my organization?

Selecting an outsourced IT management company who invests heavily in aligning technology to best practices ensures your organization avoids costly downtime and user frustration.

How does Solution Builders make sure Best Practices are implemented at each client?

We have a proprietary, proven process developed over many years of trial and error called SB360. This process ensures all of our managed clients are aligned to our Best Practices, and we follow up periodically to verify the Best Practices are still implemented. This process is called a Network Health Review.

Do you change Best Practices over time?

Yes, we are always updating our Best Practices based on technology industry changes, security industry changes and the needs of our clients. Because we periodically evaluate client’s environments (align) against our Best Practices, we constantly update the client environments ensuring a noise-free technology environment.

Can I see your Best Practices?

Our Best Practices are a critical part of the client experience at Solution Builders and we will gladly share them with our clients. In fact, our clients see them all of the time in client update meetings – also part of our SB360 process.

What is an example of a Best Practice?

Great question! A good example of a Best Practice is to enable Multi-Factor Authentication (MFA, otherwise known as two factor authentication) for as many systems as possible. In fact, new clients are required to enable MFA for Office 365 and network resources during the onboarding process – thus ensuring they are far less susceptible to password theft, downtime and ransomware due to hacking activities.