Services 
Support Desk
When you have technology and IT issues inside your business, nothing is worse than not being able to get a hold of someone to fix it or having to wait for a response.
We understand how frustrating technology can be when it’s not working properly. You’re not alone in this frustration. We also understand how stressful things can be when you can’t work because your technology isn’t working. Not to mention, troubleshooting your employee devices can be less than ideal for non IT-savvy employees inside your company. That’s why having outsourced help desk services, which are remote and only a call away, will keep your systems, devices, and network on track while preserving your productivity and profit.
Help desk services will help you by delivering technology support designed to keep you up and running, while improving the productivity inside your office. We minimize and fix technology issues quickly, and on your time not ours.
Support
Monitoring
Consulting
Outsourcing your organization’s help desk services can lighten your load in more ways than one. There are benefits to hiring a help desk, especially for those companies with a small existing IT department. One of the biggest benefits to outsourcing your IT help desk is the time it creates for you. The last thing you want is for your employees to be spending time fixing technology issues, and instead they should be spending valuable time on strategic operations and developing revenue generating ideas.
Ready to Make Technology Work For You?
Here’s some additional benefits of partnering with a help desk to support your technology:
Reduced costs
Easier management
Higher productivity and profits
Improved response times when issues do arise
Technical and industry expertise to fix problems the first time
Your helpdesk support services includes things like:
Support for every device and platform including Mac®, PC, Windows and Android & iOS tablets/smart phones
Calls answered by problem-solving technicians
Minnesota-based, in your backyard
24/7 phone support, 365 days a year
Fast remote and/or on-site diagnostics and repair
Partner with a technology and IT provider who will be there to support your company’s technology struggles when they happen, through fast, effective helpdesk support. Solution Builders is different because of our proven, scalable process. We don’t talk geeky-tech talk, rather our goal is to align your technology needs and resources as a trusted partner because of our proven approach we take with your business. We’ve been serving the greater Minneapolis-St. Paul market since 1995 and want to be your technology partner.