Have an IT emergency and need to speak with Solution Builders now?
Some of our support agreements include after-hours emergency IT support. If you have an emergency after normal business hours, on a holiday or weekend (regardless if you have an agreement that includes it or not) and need to speak with a Solution Builders technician, call 612-SUPPORT and follow the after-hours prompts. Leave a voicemail message and the on-call technician will get back to you shortly.
If you do not have an agreement which includes after-hours emergency support, your company will be charged after-hours rates for the call and any support time to resolve the situation.
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Frequently Asked Questions
For expert IT support, you've come to the right place.
The only way to receive after-hours emergency support from Solution Builders is to call 612-SUPPORT and follow the prompts.
Typically, you will hear back from the on-call technician within two hours.