IT Services

IT solutions that keep your business running smoothly and securely.
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Businesses Face Growing IT Challenges

94% of businesses had at least one big IT problem in the past year that hurt operations.

Modern businesses need technology for most things they do. Email and file sharing. Customer databases and money systems. IT infrastructure helps businesses succeed. But managing complex technology is hard while trying to focus on your main business.

Small and medium businesses face unique IT problems that big companies handle with full IT teams:

  • Security Threats: Cyberattacks target small businesses 43% more than big corporations because hackers think they have weaker defenses.
  • Technology Complexity: Cloud moves, software connections, and system updates need special skills that most businesses don’t have internally.
  • Cost Management: Surprise IT costs and emergency repairs can hurt budgets without proper planning and maintenance.

Managed IT Services For Almost 3 Decades

Solution Builders started in 1995. We have helped businesses through many technology changes. From Y2K problems to cloud systems today. Through our comprehensive IT consulting approach, we give small businesses the same technology that big companies use. But we make it simple and affordable.

Every business needs different technology. Some need basic support. Others need complex systems. Some have tight budgets. Others can spend more. We build managed IT services that fit what each business actually needs:

  • Proactive Management: Our SB360 process finds problems before they hurt your business.
  • Scalable Solutions: Technology that grows when your business grows.
  • Predictable Costs: Fixed monthly prices so you know what IT will cost.
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One Partner to Cover All Your Technology Needs

Solution Builders partners closely with your team to understand your challenges and deliver technical strategies that drive real results.

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Managed IT

Purpose-driven IT support that strengthens growth and clarity.

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Cybersecurity

Enterprise-grade security that your business can count on.

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Cloud

Scalable cloud solutions that help maximize productivity.

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Compliance

Seamless compliance accreditation that regulators trust.

What Executives Say About Solution Builders

Why Choose Solution Builders for IT Services

29 Years of Proven IT Excellence Since 1995, Solution Builders has delivered reliable managed IT services to businesses across the Twin Cities and nationwide. Our three decades of experience means we’ve helped companies navigate every major technology transition while maintaining consistent, dependable service.

Complete Service Coverage

One trusted partner handles cybersecurity, cloud solutions, managed services, and compliance support.

Proprietary Technology

ThnAir™ platform and SB360 process provide enterprise-grade capabilities for businesses of all sizes.

True 24/7/365 Support

Always-available help desk with dedicated relationship managers who know your systems.

Predictable Pricing

Fixed monthly costs with no surprise bills or hidden fees for complete budget control.

Local Expertise

Bloomington-based team understands Twin Cities businesses while serving clients nationwide.

Expert Guidance

Strategic IT consulting recommendations based on your specific business goals and technology needs.

FAQs

IT Services FAQs

Service Overview & Business Fit

What types of businesses benefit most from managed IT services for small businesses?

Small and medium businesses with 10-500 employees typically see the greatest value from comprehensive IT services. These organizations have outgrown basic computer support needs but lack the resources for full internal IT departments. Professional services firms, healthcare practices, manufacturing companies, and growing technology businesses particularly benefit from our managed approach.

How do managed IT services compare to hiring internal IT staff?

Managed IT services provide broader expertise and better coverage than most internal IT positions. Our team includes specialists in cybersecurity, cloud platforms, compliance, and emerging technologies – expertise that would require multiple internal hires. Additionally, managed services provide 24/7/365 coverage, predictable costs, and access to enterprise-grade tools without the overhead of employee benefits and training.

Solution Builders Technology & Process

How does Solution Builders' SB360 process improve IT planning?
Our SB360 technology alignment process provides systematic IT planning through quarterly business reviews. We evaluate your current technology infrastructure, identify optimization opportunities, and plan future investments aligned with business growth objectives. This proactive approach prevents reactive technology decisions and ensures IT investments deliver measurable business value.
What makes ThnAir™ platform different from standard monitoring tools?
ThnAir™ is Solution Builders’ proprietary cloud management platform that provides comprehensive oversight of your entire technology infrastructure. Unlike standard monitoring tools that simply alert to problems, ThnAir™ combines monitoring with automated problem resolution, predictive maintenance, and strategic planning capabilities. This integrated approach reduces downtime and optimizes performance across all your systems.

Compliance & Implementation

What compliance support is included with IT services?
Solution Builders provides industry-specific compliance support for healthcare (HIPAA), financial services (GLBA, SOX), and government contractors (NIST, CMMC). Our compliance services include risk assessments, policy development, staff training, and ongoing monitoring to maintain regulatory requirements. We help businesses navigate complex compliance requirements without disrupting operations.
How quickly can Solution Builders implement comprehensive IT services?
Most IT services implementations begin within 2-3 weeks of contract signing. Our onboarding process includes infrastructure assessment, system documentation, and gradual transition to managed services. Critical services like monitoring and help desk support typically activate within the first week, while comprehensive services like strategic planning and optimization develop over the first 30-60 days.
What geographic areas does Solution Builders serve?
Solution Builders serves businesses nationwide with headquarters in Bloomington, Minnesota. While we maintain strong local presence in the Minneapolis-St. Paul Twin Cities area, our service delivery model supports clients across all 50 states through remote support capabilities and strategic partnerships in major metropolitan markets.

Let’s work together and eliminate your IT Headaches

“My computer is painfully slow today”

“VPN won’t connect from my house”

“Printer is broke and I have a meeting in 1 hour”

“Teams keeps freezing during our meetings”

“I am logged out and can’t find my password”

“I just clicked a Phishing email, what should I do?”

“Our IT guy is on vacation and I need help”

“Teams keeps freezing during our meetings”

Let’s work together and eliminate your IT Headaches

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