LOCAL GOVERNMENT IT SUPPORT
Specialized Managed IT support for local government.
- Specialized Support for Local Government
We understand that local governments don’t operate the same as corporate entities. And with that being said, your technology needs are going to differ significantly. We know in order for you to serve your constituents and residents well, your technology needs to work for you. We also understand that trying to solve technology issues that delay your initiatives can be frustrating, time-consuming, and expensive, forcing you to spend funds that should be going to serve the community. Our Managed IT support for local governments expertise helps you with the specific office technology that you need. - We’ve Been There Before
This isn’t our first time using local government IT support. We have many years of experience in:- CJIS and Police Department IT and Technology Support. We are a known entity to the State of Minnesota BCA and adhere to CJIS technology cyber-security guidelines.
- We have been through FBI audits (the FBI audited the cities we manage) with our clients.
- We understand the systems typically used by city governments and how to make them perform properly. Everything from City Council technology systems to squad mobile laptops – we’ve supported it all.
- Reliable Technology and Support
We know your focus is on your constituents and their needs. You shouldn’t have to worry about IT. Our experts know the best-in-class tools to ensure you have the best technology infrastructure possible, and our proven process is designed to help things run safely and without error. We understand that government facilities face different challenges than traditional corporate enterprises and traditional businesses, and we have over 25 years of experience tackling those challenges head-on. - Customer Service Above All and Advanced Security Network
One of our core values is customer service, above all. We have been providing support to local governments since 1995, and we value not only your partnership but also that of your community. We are here to give you the best customer service, support, and guidance in making the best technology decisions for you and your constituents. We understand that your security needs are top-of-mind and essential in ensuring the safety of your community. We provide the best security tools and methods to ensure your data and your citizens are safe and secure at all times.We care about the community you’re serving. We want your leadership to make a difference. It’s our privilege and honor to help you help others.
IT SERVICES FOR LOCAL GOVERNMENT
SB360
We use a unique, proven, and scalable approach that focuses on aligning your technology needs with our best practices that will help your business grow and succeed. We call it SB360.
technology strategy and planning
Technology Strategy and Planning to ensure your technology continues to match your organization’s goals.
project management
Solution Builders manages all of your IT projects for worry-free installations.
Best Practices
Best Practices reduce the support burden by eliminating problems before they happen.
Help Desk
Help Desk support services that keep your business technology running smoothly.
Business continuity Planning
Backup & Disaster Recovery services prevents technology disasters inside your business.
Cloud Management And Migrations
Take the stress out of migrating to and managing cloud infrastructure.
Cyber Security
Cyber security services protect your business from outside technology threats.
TRANSFORM YOUR ORGANIZATION WITH OFFICE 365
Learn from our Office 365 Migration Experts
Download our free whitepaper, which answers common questions and provides guidance on implementing Office 365 and Microsoft Cloud Services. It is for business leaders and IT administrators.
FREQUENTLY ASKED QUESTIONS
For expert IT solutions, you’ve come to the right place.
WHAT SIZE LOCAL GOVERNMENTS DO YOU HANDLE?
Our client base of local governments spans from very small (5 users) to very large (over 100 staff members).
DO YOU REPLACE IN-HOUSE IT STAFF?
Depending on the needs of our government clients, we can replace in-house IT staff with our Managed IT Services and Virtual CIO services. We can also partner with an in-house staff (either an IT Director, Manager or Help Desk) to complement their skillsets with in-depth IT knowledge.
WHAT IF WE ARE OUTSIDE THE TWIN CITIES, ST. CLOUD, ROCHESTER OR MANKATO MARKETS?
No problem! We can provide remote IT services anywhere in the state.
OUR DATA SECURITY IS A TOP PRIORITY. WHAT SECURITY MEASURES AND TOOLS DOES SOLUTION BUILDERS USE?
We use top-of-the-line, best-in-class security for all our clients. We also have an enhanced security bundle that’s available to add to our managed IT services that takes cybersecurity and password management to the next level.
