IT Services

Cybersecurity solutions and managed IT support that keep your business running smoothly and securely.
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Businesses Face Growing IT Challenges

94% of businesses had at least one big IT problem in the past year that hurt operations.

Modern businesses need technology for most things they do. Email and file sharing. Customer databases and money systems. IT infrastructure helps businesses succeed. But managing complex technology is hard while trying to focus on your main business.

Small and medium businesses face unique IT problems that big companies handle with full IT teams:

  • Security Threats: Cyberattacks target small businesses 43% more than big corporations because hackers think they have weaker defenses.
  • Technology Complexity: Cloud moves, software connections, and system updates need special skills that most businesses don’t have internally.
  • Cost Management: Surprise IT costs and emergency repairs can hurt budgets without proper planning and maintenance.

Managed IT Services For Almost 3 Decades

Solution Builders started in 1995. We have helped businesses through many technology changes. From Y2K problems to cloud systems today. Through our comprehensive IT consulting approach, we give small businesses the same technology that big companies use. But we make it simple and affordable.

Every business needs different technology. Some need basic support. Others need complex systems. Some have tight budgets. Others can spend more. We build managed IT services that fit what each business actually needs:

  • Proactive Management: Our SB360 process finds problems before they hurt your business.
  • Scalable Solutions: Technology that grows when your business grows.
  • Predictable Costs: Fixed monthly prices so you know what IT will cost.
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Complete Technology Services

Solution Builders gives complete technology support through four special service areas. Each one handles different parts of modern business IT needs.

Cyber Security

Business-level cybersecurity protection is made for businesses of all sizes. Our security services protect against modern threats while keeping your team productive and able to work.

Threat Detection and Response includes managed detection and response (MDR) and endpoint detection and response services that watch your systems 24/7/365 for suspicious activity. Our security operations center looks at millions of security events daily to find and stop threats before they hurt your business.

Attack Surface Management covers vulnerability management, autonomous penetration testing, and managed firewall services that reduce your risk to cyberattacks. Regular security checks and proactive patching keep your systems protected against newly found threats.

End User Security protects your team through email security services, security awareness training, and advanced endpoint protection. Since 95% of successful cyberattacks begin with human error, we focus heavily on making your team your strongest security asset.

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Cloud Services

Modern cloud solutions that help your business grow and work better. We make cloud technology simple for companies of all sizes.

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Digital Transformation

Change how your business works with cloud technology and new work methods. Our IT consulting team helps companies use cloud tools to work faster, spend less, and stay ahead of competitors. We help businesses update their technology while keeping data safe and following industry rules.

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Cloud Migration

Move your business to cloud systems without problems or lost time. We handle Office 365 moves and other platform changes safely. Your email, files, and work tools move to new cloud systems with training and support included after the change is done.

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Cloud Solutions

Manage Azure Cloud, AWS Cloud, and Google Cloud systems for your business. Our team handles setup, security, and daily management across all major cloud platforms. We provide data backup and reliable connections so your business runs well from any location.

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Managed IT Services

Complete IT department replacement services that give small and medium businesses access to business-level technology management without the overhead of internal IT staff.

Strategic IT Planning through our proprietary SB360 process aligns your technology investments with business goals. Regular technology reviews make sure your systems support growth rather than limiting it.

Proactive Monitoring prevents problems before they hurt productivity. Our ThnAir™ platform monitors hundreds of system metrics across your entire technology infrastructure, automatically solving many problems without user interruption.

Vendor Management brings together your technology relationships through a single point of contact. We manage relationships with software providers, hardware vendors, and service providers to make sure you get consistent service and competitive pricing.

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Compliance

IT compliance services that help businesses meet regulatory requirements while keeping operational efficiency. Our compliance expertise makes sure organizations stay compliant without disrupting daily operations.

Compliance for Financial Services helps banks, credit unions, and financial advisors meet strict regulatory requirements. We make sure your IT systems comply with regulations like GLBA, SOX, and PCI-DSS while protecting sensitive financial data.

Compliance for Healthcare supports medical practices, hospitals, and healthcare organizations with HIPAA compliance requirements. Our healthcare IT expertise covers electronic health records, patient data protection, and medical device security standards that keep your practice compliant and secure.

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See For Yourself How Satisfied Our Clients Are

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Why Choose Solution Builders for IT Services

29 Years of Proven IT Excellence Since 1995, Solution Builders has delivered reliable managed IT services to businesses across the Twin Cities and nationwide. Our three decades of experience means we’ve helped companies navigate every major technology transition while maintaining consistent, dependable service.

Complete Service Coverage

One trusted partner handles cybersecurity, cloud solutions, managed services, and compliance support.

Proprietary Technology

ThnAir™ platform and SB360 process provide enterprise-grade capabilities for businesses of all sizes.

True 24/7/365 Support

Always-available help desk with dedicated relationship managers who know your systems.

Predictable Pricing

Fixed monthly costs with no surprise bills or hidden fees for complete budget control.

Local Expertise

Bloomington-based team understands Twin Cities businesses while serving clients nationwide.

Expert Guidance

Strategic IT consulting recommendations based on your specific business goals and technology needs.

Ready to Connect with Your Computer Security Experts?

Speak with our experts about complete cybersecurity protection for your business with Solution Builders’ advanced computer security services.

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Cybersecurity

Protect your business from cyber threats with enterprise-level security solutions. Our comprehensive cybersecurity services defend against modern attacks while ensuring compliance requirements are met.

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Managed IT Services

Proactive IT management with 24/7 monitoring and strategic technology planning. Let our expert team handle your IT infrastructure while you focus on growing your business.

Computer Support &Amp; Services

Cloud

Accelerate your business with secure cloud solutions and seamless digital transformation. Our cloud experts help you migrate, optimize, and manage your technology infrastructure for maximum efficiency.

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Compliance

Meet regulatory requirements with expert IT compliance solutions for regulated industries. Ensure your business stays compliant while maintaining operational efficiency and security standards.

FAQs

IT Services FAQs

Service Overview & Business Fit

What types of businesses benefit most from managed IT services for small businesses?

Small and medium businesses with 10-500 employees typically see the greatest value from comprehensive IT services. These organizations have outgrown basic computer support needs but lack the resources for full internal IT departments. Professional services firms, healthcare practices, manufacturing companies, and growing technology businesses particularly benefit from our managed approach.

How do managed IT services compare to hiring internal IT staff?

Managed IT services provide broader expertise and better coverage than most internal IT positions. Our team includes specialists in cybersecurity, cloud platforms, compliance, and emerging technologies – expertise that would require multiple internal hires. Additionally, managed services provide 24/7/365 coverage, predictable costs, and access to enterprise-grade tools without the overhead of employee benefits and training.

Solution Builders Technology & Process

How does Solution Builders' SB360 process improve IT planning?
Our SB360 technology alignment process provides systematic IT planning through quarterly business reviews. We evaluate your current technology infrastructure, identify optimization opportunities, and plan future investments aligned with business growth objectives. This proactive approach prevents reactive technology decisions and ensures IT investments deliver measurable business value.
What makes ThnAir™ platform different from standard monitoring tools?
ThnAir™ is Solution Builders’ proprietary cloud management platform that provides comprehensive oversight of your entire technology infrastructure. Unlike standard monitoring tools that simply alert to problems, ThnAir™ combines monitoring with automated problem resolution, predictive maintenance, and strategic planning capabilities. This integrated approach reduces downtime and optimizes performance across all your systems.

Compliance & Implementation

What compliance support is included with IT services?
Solution Builders provides industry-specific compliance support for healthcare (HIPAA), financial services (GLBA, SOX), and government contractors (NIST, CMMC). Our compliance services include risk assessments, policy development, staff training, and ongoing monitoring to maintain regulatory requirements. We help businesses navigate complex compliance requirements without disrupting operations.
How quickly can Solution Builders implement comprehensive IT services?
Most IT services implementations begin within 2-3 weeks of contract signing. Our onboarding process includes infrastructure assessment, system documentation, and gradual transition to managed services. Critical services like monitoring and help desk support typically activate within the first week, while comprehensive services like strategic planning and optimization develop over the first 30-60 days.
What geographic areas does Solution Builders serve?
Solution Builders serves businesses nationwide with headquarters in Bloomington, Minnesota. While we maintain strong local presence in the Minneapolis-St. Paul Twin Cities area, our service delivery model supports clients across all 50 states through remote support capabilities and strategic partnerships in major metropolitan markets.

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Learn More About IT Services

Discover insights about comprehensive IT service delivery and how strategic technology management drives business growth. Our knowledge center provides detailed guides covering everything from IT planning methodologies to emerging technology trends affecting small and medium businesses.

St Paul Cyberattack
Cybersecurity

Breaking News St. Paul Cyberattack

St. Paul, MN – July 29, 2025 — A massive cyberattack has crippled St. Paul’s digital infrastructure, prompting a state of emergency declaration and the activation of the Minnesota National Guard’s cyber protection team. Mayor Melvin Carter described the incident