IT Management

We serve as your business’ technology department.

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Technology Consulting Services

In today’s rapidly evolving digital landscape, businesses must align their IT infrastructure with their strategic objectives to stay competitive. Our IT management services offer a comprehensive solution designed to meet this challenge head-on. By leveraging our expertise in technology and strategic planning, we enable organizations to optimize their IT operations, ensuring they are efficient, secure, and aligned with business goals.

Our computer support and services encompass a wide range of solutions tailored to each organization’s unique needs. From managed IT security and support to cyber security consulting to cloud services and data management, we provide the essential components required for modern businesses to thrive. Our proactive approach not only addresses immediate IT needs but also anticipates future challenges, ensuring your technology infrastructure scales with your company.

Key benefits of our IT Management Services include:

  • Enhanced Efficiency: Streamline operations with optimized IT processes, reducing downtime and increasing productivity.
  • Strategic Alignment: Align IT strategies with business objectives, ensuring technology catalyzes growth.
  • Risk Management: Implement robust cybersecurity measures to protect against threats and ensure data compliance.
  • Scalability: Design an IT environment that grows with your business, supporting expansion and innovation.
    Expert Support: Access to a team of IT experts dedicated to supporting your business needs around the clock.

In conclusion, our IT Management Services are designed to be a strategic partner in your business’s success. By handling the complexities of IT management, we allow you to focus on what you do best—growing your business.

TECHNOLOGY MANAGEMENT

HIRE TECHNOLOGY MANAGER
We’ll focus on managing your IT, and you can focus on driving your business.

Our clients are pretty impressive, and one of the things they expect from us is world-class technology management. We’ve taken their hint and expanded it to a comprehensive technology management service offering – all included in our managed IT services offerings.

WE COVER IT ALL
We don’t nickel and dime our clients to death. Our managed IT service offerings cover all technology our clients use. To name a few, servers, firewalls, cloud services, company-owned smartphones, networking, and printers. As technology experts, we often get asked questions about anything with a chip, so we make sure we cover just about everything with a chip in our service offerings.
SERVERS AND STORAGE
We manage our clients’ servers as though they were our own. They are organized according to our years-in-the-making best practices, so they perform to expectations, and failures are rare. Our client management process keeps a tab on their age and health, so if something comes up or gets to the end of life, you already know about it and had the budget set aside. We don’t like surprises, so we work hard to minimize them.
MICROSOFT HYPER-V AND OTHER VIRTUALIZATION PLATFORMS
We have been managing clients running on Hyper-V since the beta versions of Hyper-V, so we have extensive experience in managing Hyper-V and other virtualization environments and making them perform well. All are included in our managed IT services.
FIREWALLS AND SWITCHES
We manage and maintain our client’s firewalls and switches according to our best practices – with a keen eye on security as the default.
CLOUD SERVICES
The Cloud is something we’ve been managing for our clients for a long time. We recommend that our clients run some or all of their information technology on the Cloud. Whether you have parts or all of your infrastructure in a cloud service, support for that infrastructure is included in our managed IT service plans.
PHONE SYSTEMS AND SMARTPHONES
Our managed IT service plans include phone system support, and we help with staff onboarding and terminations. However, we aren’t experts at every system, so we ask that clients maintain a service agreement on their phone systems so we have someone to call. Everyone has a smartphone, and company-owned smartphones are included with support.
PRINTERS
You name the printer and we have probably seen it and supported it. Typically, our clients have office productivity printers and copiers and support for those are included in most of our support agreements.
OTHER HARDWARE
Occasionally, our clients come up with other hardware necessary to run their business. Do we support it? Maybe! Contact one of our technology support experts to find out.

PROJECT MANAGEMENT

Our clients always comment that they love that Solution Builders include project management in managed IT services. It makes something they are unfamiliar with “easy” and “stress-free”. Delivering a trouble-free project management experience for our clients is a top priority for our project services team.

They utilize a proven process for managing IT projects that cover quoting through final end-user training. This allows your team to achieve their goals – all while reducing downtime and finishing the project on time and within budget.

The project management process starts well before the project is ever scheduled to be quoted.

How do we do this? By anticipating our client’s needs through our proven managed IT process called SB360. With SB360, we see into the future – your future – looking for outdated or no longer used technology and planning for its replacement. Your benefit is that each year, you know your IT budget upfront.

Our technology experts are passionate about managing your IT projects professionally. Contact us to learn more about our project management services.

WHAT IS INVOLVED IN IT PROJECT MANAGEMENT?

IT project management is the process of planning, executing, and monitoring IT projects. It encompasses all aspects of managing IT-related projects, from initial feasibility studies to implementation and post-project evaluation.

The main objectives of IT project management are to ensure that projects are delivered on time, within budget, and to the required quality standards. Other key objectives include minimizing risk, maximizing benefits, and ensuring stakeholder satisfaction.

Several different tools and techniques can be used to support IT project management. These include project management software development, which can be used to create project plans, track progress, and allocate resources, and change management tools, which can help you to manage and monitor changes to the project scope, schedule, and budget.

WHO IS INVOLVED IN AN IT PROJECT?

The project manager is the primary point of contact for all parties involved in an IT project. They are responsible for ensuring that the project is completed on time, within budget, and to the required quality standards.

Other key members of the project team include the business analyst, who is responsible for understanding the requirements of the project; the technical lead, who is responsible for overseeing the technical aspects of the project; and the testers, who are responsible for testing the software to ensure that it meets all the requirements.

In addition to the project team, several other stakeholders must be kept informed of the project’s progress. These include senior managers, who need to be kept up-to-date with the project’s status; end users, who will be using the software once it’s been implemented; and suppliers, who need to be kept informed of any changes that might affect them.

Contact Solution Builders Today For Managed It Services

Contact Solution Builders today if you are looking for managed IT services near me. We are a service company that can provide managed IT services for all-size businesses looking to grow and succeed. Call us today or fill out our online contact form to get started.

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