Incident Response Consulting

Expert security help that stops threats fast and gets your business back to normal.
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Security Attacks Happen Despite Best Defenses

Even businesses with strong security can face successful cyber attacks. Our cybersecurity services include expert attack response that takes control when attacks happen. We stop threats quickly and help your business recover with minimal damage.

When security attacks occur, every minute counts. Attackers work fast to steal data, install ransomware, or damage systems. Without expert help, small security problems can become business disasters. Your response team needs experience with real cyber attacks and business recovery.

  • Rapid Threat Spread: Cyber attacks can move through networks in minutes.
  • Data Theft Risk: Attackers steal sensitive business data and customer info during attacks.
  • Business Disruption: Security attacks can shut down operations and damage your reputation.

Expert Attack Response When You Need It Most

Security attacks require immediate expert attention to minimize damage and restore operations. Our response team takes control of the situation from the first alert. We stop threats, investigate the attack, and help your business recover quickly.

Since 1995, Solution Builders has helped businesses recover from security attacks using proven response methods. Our SB360 process ensures complete attack containment and recovery. Our ThnAir™ platform provides the forensic tools and response capabilities that businesses need during security emergencies.

  • 24/7 Response Team: Expert security analysts available around the clock for immediate help.
  • Proven Procedures: Established response processes that minimize damage and restore operations.
  • Complete Investigation: Thorough analysis that determines attack scope and prevents reoccurrence.
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Complete Attack Response and Recovery Services

Immediate Attack Containment
First response services that stop cyber attacks from spreading through your business systems. Our containment team isolates infected systems and blocks malicious network traffic. We prevent attackers from accessing additional systems or stealing more data. Fast containment reduces the overall impact of security attacks.
Investigation and Analysis
Complete investigation of security attacks to understand what happened and how attackers gained access. Our analysis identifies the attack methods, affected systems, and stolen data. We preserve evidence for legal and insurance purposes. Our investigation helps prevent similar attacks in the future.
Threat Removal and System Recovery
Complete removal of malware, backdoors, and other malicious tools left by attackers. Our recovery team cleans infected systems and restores normal operations. We verify that all threats have been removed before systems return to production. Our recovery process ensures business continuity with improved security.
Business Continuity Support
Emergency support services that keep critical business operations running during attack response. We help maintain essential business functions while addressing security threats. Our business continuity planning minimizes downtime and revenue loss. We coordinate with business leaders to prioritize recovery efforts.
Post-Attack Security Improvements
Security enhancements based on lessons learned from the attack response process. We identify security gaps that allowed the attack to occur. Our improvement recommendations strengthen your defenses against similar attacks. We help implement new security measures to prevent future attacks.
Communication and Reporting
Professional communication support during security attacks, including customer notifications and regulatory reporting. We help manage public relations and maintain business reputation. Our detailed attack reports support insurance claims and legal requirements. We provide executive briefings throughout the response process.

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Managed Attack Response for Your Business

Benefits of Solution Builders’ Attack Response Services

Our experienced team provides expert attack response that minimizes damage and restores business operations quickly. We handle the technical response while you focus on business continuity. Your business gets back to normal faster with stronger security than before.

  • Rapid Response Time: Expert attack response within minutes of detection or notification.
  • Complete Threat Removal: Thorough removal of all malicious tools and backdoors.
  • Business Continuity: Support services that keep critical operations running during attacks.
  • Reputation Protection: Professional communication management to minimize reputation damage.
  • Stronger Security: Security improvements based on attack lessons learned.

Attack Response Features

Our complete attack response services provide expert support during any type of security emergency. We use the ThnAir™ platform to deliver analysis and threat removal. We also provide business continuity support and recovery guidance. Our response team includes specialists with years of experience handling real cyber attacks.

Every service includes detailed attack documentation and post-attack reporting. We’re experienced with all major business systems and regulatory requirements. This includes coordination with law enforcement, insurance companies, and regulatory agencies. For businesses with multiple locations, we provide a coordinated response across all affected sites.

Other Areas We Can Help

Managed Cybersecurity

Complete cybersecurity services, including threat detection, vulnerability management, and security monitoring. We provide comprehensive protection that prevents most security attacks. Our managed security includes proactive threat hunting and continuous risk assessment.

Cloud Security Services

Safe cloud protection for Microsoft 365, Azure, AWS, and Google Cloud platforms. We secure your cloud data and applications while enabling remote work. Our cloud security services protect business information in any cloud environment.

IT Compliance Services

Specialized compliance support for healthcare, financial services, and government organizations. We help businesses meet regulatory requirements while maintaining security. Our compliance services include gap assessments and ongoing monitoring.

Connect With Our Experts

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Managed It Services

IT Support Services

When technology issues disrupt your business, Solution Builders delivers fast, reliable computer support and services to keep your operations running smoothly.

Managed It Services

Managed IT Services

Comprehensive managed IT services with 24/7 monitoring and strategic technology planning. Let our expert team handle your IT infrastructure while you focus on growing your business.

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Cloud Services

Accelerate your business with secure cloud services and seamless digital transformation. Our cloud experts help you migrate, optimize, and manage your technology infrastructure for maximum efficiency.

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IT Compliance Solutions 

Meet regulatory requirements with expert IT compliance services for regulated industries. Ensure your business stays compliant while maintaining operational efficiency and security standards.

FAQs

Attack Response FAQs

Response Time and Process Questions

How quickly can you respond to security attacks?
Our attack response team provides an initial response within 15 minutes of notification for critical attacks. We maintain 24/7 availability for immediate response to security emergencies. Our response includes threat assessment, containment planning, and immediate action to prevent further damage. Emergency response is available every day of the year, including holidays and weekends.
What happens during the first hour of attack response?
Our immediate response focuses on threat containment and damage assessment. We isolate infected systems from the network and identify the scope of the attack. Our team preserves evidence while stopping the attack from spreading. We establish communication channels with your business leaders and begin coordinated response efforts.
How do you determine the scope and impact of security attacks?
We use advanced tools to analyze affected systems and network traffic. Our investigation identifies all compromised systems, stolen data, and attack methods used. We trace attacker movements through your network to understand the full attack timeline. Our assessment includes business impact analysis and regulatory notification requirements.

Communication and Follow-up Questions

How do you handle communication during security attacks?
We provide regular updates to business leaders throughout the attack response process. Our communication includes attack status, recovery progress, and any required business actions. We help manage customer communications and regulatory notifications when required. Our team provides media relations support to protect the business’s reputation.
What improvements do you recommend after the attack response?
Our post-attack review identifies security gaps that enabled the attack to succeed. We provide specific recommendations for security improvements, including technology upgrades and process changes. Our improvement plan includes a timeline and budget estimates for implementation. We help prioritize security investments based on risk reduction potential.
Do you provide ongoing monitoring after attack resolution?
Yes, we provide enhanced monitoring for several weeks after attack resolution to watch for signs of persistent threats or reinfection. Our ongoing monitoring includes analysis of network traffic and system behavior. We maintain heightened alertness for activities related to the attack methods. Our extended monitoring ensures complete threat removal and early detection of new attacks.

Investigation and Recovery Questions

What analysis do you provide during an attack response?
Our investigation includes a complete analysis of compromised systems, network logs, and attack artifacts. We preserve evidence according to legal standards for potential prosecution or insurance claims. Our analysis identifies how attackers gained access and what data was accessed or stolen. We provide detailed attack reports for business leaders and regulatory agencies.
How do you ensure complete threat removal from our systems?
Our recovery process includes comprehensive malware scanning, backdoor removal, and system integrity verification. We rebuild compromised systems from clean backups when necessary. Our team verifies that all malicious tools and access methods have been removed. We implement additional security measures to prevent reinfection or similar attacks.
What support do you provide for business continuity during attacks?
We coordinate with business leaders to maintain critical operations during attack response. Our team helps prioritize system recovery based on business importance. We provide alternative work procedures when primary systems are unavailable. Our business continuity support minimizes revenue loss and operational disruption.

Latest Blog

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