Services 
Managed IT Services Provider
Managed IT Services is simply a set of outsourced technology services from a Managed IT Services provider or technology consulting firm. Solution Builders is a Managed IT Services provider and we serve as your business’s technology department. We reduce complexity and ensure your office technology works, while making sure it is ready grow with your company.
Solution Builders' Managed IT Services eliminates the burden of you paying for IT staffing and covers all aspects of technology support, such as helpdesk, network administration, monitoring, backups and technology refreshes so you can do what you do best in running your business, instead of worrying about your technology.
Support
Monitoring
Consulting
Outsourcing or augmenting your technology with Solution Builders, through a managed IT services partnership, ensures you won’t struggle with things like downtime, you’ll receive predictable results, and can rest easy knowing your technology is working and secure.
As your Managed IT Services Provider, our proven process, called SB:360, guides our partnership through a set process ensuring all technology needs are covered. Our process covers onboarding, supporting your staff technology needs, planning for the future through budgeting and capacity planning and regular communications with client relationship staff to ensure the outcomes of our partnership are predictable and budget-able.
The importance of not being down and having a high percentage of uptime in your business is critical to your success. You shouldn’t have to worry about your line of business applications struggling to work, your network being compromised through a cybersecurity issue, or having an IT relationship that’s difficult to work with. With Managed IT Services from Solution Builders, we make it easy for you to do business with us because we handle these aspects of your technology for you.
Ready to Make Technology Work For You?
Common Services included in your Managed IT Services are things like:
Virtual CIO
Helpdesk and remote support
Proactive and reactive onsite support
24x7x365 monitoring of workstations, servers, network equipment, and connectivity
Cloud hosting and local servers
Application hosting
Backup and Disaster Recovery
Project planning and management
Office 365 or Hosted Email solutions
Anti-Virus, Anti-Malware, SPAM, and content-filtering protection
Secure remote connection to systems and servers
Client concierge services with vendor advocacy and technology planning
Management of laptops, desktops, Wi-Fi, servers and network security
Hardware, licensing and software procurement with warranty tracking
Partner with a technology and Managed IT Services provider who will shoulder the burden of managing your technology and IT network through a managed IT solution. Solution Builders is different because of our proven, scalable process. We don’t talk geeky-tech talk, rather our goal is to align your technology needs and resources as a trusted partner because of our proven approach we take with your business. We’ve been serving the greater Minneapolis St. Paul market since 1995 and want to be your technology partner.