Services 
Managed IT Services
Managed IT Services is simply a set of outsourced technology services from an IT provider or technology firm. Think of Managed Services as your business’s virtual CIO where we remove the complexity from your technology and IT and ensure you understand how your office technology works, while leveraging it to grow your company.
Managed IT Services eliminates the burden of you carrying your technology on your shoulders. It typically covers aspects of your technology like support, monitoring, and consulting so you can do what you do best in running your business, instead of worrying about your technology.
Support
Monitoring
Consulting
Outsourcing or augmenting your technology with Solution Builders, through a managed services relationship, ensures you won’t struggle with things like downtime, you’ll receive predictable results, and can rest easy knowing your technology is working and secure.
The importance of not being down and having a high percentage of uptime in your business, is critical to your success. You shouldn’t have to worry about your line of business applications struggling to work, your network being compromised through a cybersecurity issue, or having an IT relationship that’s difficult to work with. With Managed Services from Solution Builders, we make it easy for you to do business with us because we handle these aspects of your technology for you.
Ready to Make Technology Work For You?
Common Services included in your Managed IT Services are things like:
Virtual CIO
Help desk and remote support
Proactive and reactive onsite support
24x7x365 monitoring of workstations, servers, and network equipment
Cloud hosting and local servers
Application hosting
Backup and Disaster Recovery
Project planning and management
Office 365 or Hosted Email solutions
Anti-Virus, Anti-Malware, SPAM, and content-filtering protection
Secure remote connection to systems and servers
Client concierge services with vendor advocacy and technology planning
Management of laptops, desktops, Wi-Fi, servers and network security
Hardware, Licensing and software procurement with warranty tracking
Partner with a technology and IT provider who will shoulder the burden of managing your technology and IT network through a managed IT solution. Solution Builders is different because of our proven, scalable process. We don’t talk geeky-tech talk, rather our goal is to align your technology needs and resources as a trusted partner because of our proven approach we take with your business. We’ve been serving the greater Minneapolis-St. Paul market since 1995 and want to be your technology partner.