Technology Support Services

Predictable Outcomes from Technology for your Organization.

TECHNOLOGY SUPPORT SERVICES

Advanced IT support services for clients across the nation.

Our technology support services are designed to give our clients a predictable outcome for a fixed monthly fee.

We want you to stop worrying about technology problems that exist inside your business and instead focus on your business. That’s not too much to wish for, is it?

Every business and organization is different with unique technology challenges and infrastructure. What’s consistent throughout each of these organizations is that as a company grows, the complexity does too. It’s our goal to solve these issues through a team of experts who have more than 25 years’ experience in making the complex simple.

We want to align your business with your technology and offer remote technology support services that are designed to keep your infrastructure up and running so you can focus on what’s most important to your business.

As a part of your support services, you’ll have technology professionals at your fingertips who are dedicated to giving you the support you need in order to avoid typical IT problems. No more will your technology professional shame you when you have Outlook email issues, and instead we’ll guide you in making sure your everyday IT is working smoothly.

Partner with a managed IT services provider with technology support services designed to manage your environment for a fixed monthly fee. Solution Builders is different because of our proven, scalable process. We don’t talk geeky-tech talk, rather our goal is to align your technology needs and resources as a trusted partner because of our proven approach we take with your business. We’ve been serving clients like you since 1995 and want to be your technology partner.

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Learn from our Office 365 Migration Experts

Download our free whitepaper for business leaders and IT administrators – answering common questions and providing guidance to implementing Office 365 and Microsoft Cloud Services.

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FREQUENTLY ASKED QUESTIONS

Learn more about our Technology Support Services.

DO YOU PROVIDE TECHNOLOGY SUPPORT SERVICES FOR CLIENTS NOT ON A MANAGED SERVICES PLAN?

Solution Builders provides many specialized services for clients not on a managed services plan. For instance, if you wish to offload Tier 1 Help Desk, we can provide those services. Contact our support experts to talk about your technology support challenges.

WHAT DO YOU MEAN BY “TECHNOLOGY ALIGNMENT”?

Technology alignment starts when a company defines how equipment is to be configured or the desired outcome for technology. When the technology used by a company is actually configured correctly, we call this technology alignment. For our managed clients, we do this automatically through a process called a Network Health Review. If you are an IT leader looking for a company to help you get consistent across your organization, Solution Builders is here to help. Let us know what you need “Technology Aligned” and we can develop the standards and make it happen across your organization.

I HAVE A NUMBER OF REMOTE LOCATIONS AND NEED DEPLOYMENT SERVICES TO ROTATE OUT OLD EQUIPMENT. DOES SOLUTION BUILDERS PROVIDE THESE TYPES OF TECHNOLOGY SUPPORT SERVICES?

Yes, we can manage logistics, custom depots and national equipment rollouts or technology changes. Let us know your technology needs and our experts can plan out how get control over your remote technology support challenges.